At Xperience Metrics, accessible from www.xperiencemetrics,com, we are committed to protecting your privacy. This Privacy Policy describes our practices regarding the Personal Information we collect from users of our website.
Consent
By using our Services, you consent to the collection and use of your personal information by us. You also confirm that you have the necessary authorizations to use our Services, including processing Personal Information. We collect and use information you provide to us, including data obtained from your use of our Services. Additionally, we may use this information for our internal purposes to develop, enhance, and improve our Services, as well as for advertising and marketing consistent with this Privacy Policy.
Please read this policy carefully to understand how we collect, use, and protect users’ Personal Information.
This Privacy Policy applies only to online activities and is valid for visitors to our website regarding the information they share and/or collect in Xperience Metrics. It does not apply to information collected offline or via channels other than this website.
By using our Services, you acknowledge and agree that we may collect, process, and use the information you provide to us. This information shall only be used by us or third parties acting under our direction, pursuant to confidentiality agreements, to develop, enhance, and improve our Services.
Although we may notify you of changes to this Privacy Policy, you are responsible for periodically reviewing any modifications. We reserve the right to revise this Privacy Policy at any time, and you agree to be bound by such updates.
Definitions
- “Collect” means gathering, acquiring, or obtaining information where an individual is identifiable or identified.
- “Express Consent Consequences” refers to the understanding that once consent is given, Xperience Metrics is not accountable under the Privacy Act for the actions of overseas recipients handling your Personal Information.
- “Personal Information” includes an individual’s first name, last name, email address, IP address, and other identifying details.
- “Use” refers to how Xperience Metrics processes Personal Information.
Information We May Collect
When you access or use our Services, we may automatically collect information about you, including:
- Log Information: Browser type, language, access times, pages viewed, IP address, and referral website.
- Device Information: Hardware model, operating system, unique device identifier, mobile network information.
- Location Information: If permitted, we may collect your device location for service optimization.
- Cookies & Tracking Technologies: We use cookies to customize your experience. You may disable cookies in your browser, though this may affect certain features.
How We Use Your Information
We use the collected data to:
- Operate, improve, and maintain our website
- Analyze user interactions to develop new features and improve services
- Communicate updates, marketing, and customer support
- Prevent fraud and enhance security
- Send service-related emails (you may opt out of promotional emails but will still receive necessary service-related communications)
After account deactivation, we may retain your data for archival purposes, but we will not publicly disclose your Personal Information beyond the scope outlined in this policy.
Ensuring Accuracy & Security
We take reasonable precautions to ensure that Personal Information is complete and up-to-date. However, its accuracy depends on the details you provide. We recommend updating your information when necessary.
To protect your data, we implement:
- Encryption protocols
- Secure server infrastructure
- Access restrictions to prevent unauthorized use
While we strive to protect your data, no system is 100% secure. You transmit information at your own risk.
Children’s Privacy
We do not knowingly collect information from individuals under 18. If we become aware of such data collection, we will take immediate steps to delete it. If you believe we may have collected information from a minor, please contact us.
Your Privacy Rights
CCPA Privacy Rights (California Consumers)
Under the California Consumer Privacy Act (CCPA), California residents may:
- Request disclosure of collected data
- Request data deletion
- Request that their data is not sold
GDPR Data Protection Rights (EU Users)
Under the General Data Protection Regulation (GDPR), EU users may:
- Request access to their personal data
- Request correction or deletion of personal data
- Restrict or object to data processing
- Request data portability
Requests will be processed within one month. To exercise these rights, contact us.
Mergers & Acquisitions
In the event of a business acquisition or merger, all collected data may be transferred to the new entity. Any changes in policy will be communicated accordingly.
Third-Party Links & Opt-Out Options
Our website may contain links to third-party websites, which are governed by separate privacy policies. We encourage you to review the policies of those websites.
Users can opt out of information sharing by contacting us through our website’s Contact Us page. However, in some legal cases, we may still be required to share certain details.
Phishing & False Emails
We do not request sensitive data via email. If you receive suspicious emails impersonating us, do not provide information or click links. Report such incidents to us immediately.
Our Advertising Partners & Their Privacy Policies
Some advertisers on our site may use cookies, JavaScript, or web beacons to track user activity. These third-party services have separate privacy policies:
- Google Ads – Google Ads Privacy Policy
- Google Analytics – Google Analytics Policy
- Facebook – Facebook Privacy Policy
- Microsoft Advertising – Microsoft Advertising Privacy Policy
Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Continued use of our website constitutes acceptance of any changes. Users will be notified of significant updates.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Xperience Metrics
Bergstrasse 275, Ch-8707 Uetikon am See
Switzerland
Email: contact@xperiencemetrics.com
Last Updated: 10.02.2025